“…Findings revealed that factors such as adequate psychosocial support, emergency care given to patients whilst awaiting referral transport, responsibility exercised by health workers, patient and guardians' positive attitude towards referral and effective radio communication enhance the referral system. Lack of proper referral policies and guidelines, shortage of human and material resource, lack of holistic care to patients indicate a gap which needs to be filled in order to improve the referral system. …”
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